Shipping & Return Policy
All shipping and handling fees are non-negotiable and non-refundable. RC DREAMZ reserves the right to alter, apply or waive the delivery and packaging charges at our absolute discretion.
Your orders will be processed on daily basis during business working days, from Monday to Friday, except on certain public holidays where delivery to certain areas may be affected. The daily cut-off time for processing orders will be at 3pm (Malaysia Time). Orders that are placed on weekends or Malaysia public holidays will be then processed on the following business day. Orders are usually delivered within 1-2 business weeks once the payment is made and confirmed.
RC DREAMZ see's to it, that you get your purchased item(s) shipped to you as fast as possible but we cannot guarantee to meet the scheduled delivery on all occasions. Delivery times for suburban/remote areas may be longer. Delivery times are indicative only and RC DREAMZ does not accept any liability or consequential blame for failure to meet the scheduled delivery time stated, resulting directly/indirectly any inconvenience or loss caused.
All risk of damage or loss is transferred to you upon dispatch of the item(s) to the advised recipient address. RC DREAMZ undertakes to provide adequate packaging and a reliable delivery service but is not responsible for any damage or loss of your purchase in transit, nor does RC DREAMZ insure against loss or damage of your purchased item(s) in transit.
Buyer bears for the shipping fees again if shipping was returned due to incorrect address provided by buyer.
When payment transaction is succeeded, an Order Confirmation and a Shipping Tracking Number will be sent to you. Any delay of the shipment or unavailability of purchased items will be notified through email.
Please feel free to contact us should you require any further clarification at firstname.lastname@example.org
We at RC DREAMZ takes responsibility to verify, examine and test all products before shipment takes place. Therefor we are confidence your order will reach you in good condition out of the box. However if you are not satisfy with the product with reasonable excuse, or the product was damaged during transit, or specific items / electronics not functioning as expected, please don't hesitate to contact us for further advise. We will do our best to find us solution.
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund or exchange.
RC Dreamz will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund/replacement within 7days after the confirmation.
Please return your purchase to the following address:
F-G-02, ,Dataran Glomac,
Jln SS6/5B, Pusat Bdr Kelana Jaya, 47301 Kelana Jaya,Petaling Jaya,
Selangor Darul Ehsan.
Kelana Jaya Outlet
Tel:+603 7805 7578
Business hrs : 11.00pm-9.30pm
Open everyday, Close on special announcement
Sales, Service & Spare Parts Center
Technical Contact :
Online Sales :
Email : email@example.com
|Opinion of tan about|
|Bsd Utor 1:8 Brushless|
|Not includ charger. So i going to buy. How much for complete set .... RCDreamz : Hi Tan, package not including charger, since the batteries given are 3s Lipo 2 pcs, you can purchase any liPo charger whichever can charge 3s LiPo. Our charger price range from RM 149 - RM189|
|Opinion of Eddy about|
|Tovsto Uluru Gps Drone|
|Good beginners/amateurs GPS quadcopter prior to upgrading to more expensive drones. .... Thank you Eddy hope you have fun with it|
|Opinion of zul about|
|RC Motorcycle Jxd 806|
|Dah beli satu.. Memang best! Ingat nak angkat lagi satu kalau stok colour lain dah masuk..... RCDREAMZ : Trimas bos atas support anda, cuma dukacitanya ni Bike motor dah stop production dari kilang, klu ada peluang lagi kami tetap akan masukkan model ni|
|Opinion of Jai Lanun about|
|Wifi Drone FY560|
|esok den nak sambar FY 560 .|
|Opinion of Eddy about|
|Dji Mavic Pro|
|Hi RCDREAMZ Team, Wow.. the awaited Mavic Pro is coming to the store.. When will it be available? Exicted .............. RCDREAMZ : Hey Eddy, we are xcited as you, expected arrival in mid-Nov, will definitely update to all once available, patient ok|